THE ASIAN DEVELOPMENT BANK (ADB) is pleased to have witnessed Manila Water’s corporate transformation. <p>
Manila Water had a rough start before becoming the successful water utility it is known today. In 1997, Manila Water inherited the operational challenges and foreign debt of the then state-owned Metropolitan Waterworks and Sewerage System when it took over the water and sewerage system operations in the eastern part of Metro Manila. The company had to deal with an aging water distribution system, addressing human resources concerns, managing public perceptions, and servicing almost 2 million customers. <p>
How Manila Water rose against these daunting challenges has baffled many, and the company has done well in keeping the secrets of its success until now.